Loved by Clients
David Freeman – Mindset Martial Arts
My business is called mindset martial arts and fitness where Martial Arts academy that is growing in Hayward California. Being a business owner it is incredibly difficult to manage all these different things throughout
the day and where so many different hats. I was swamped at work and I realized that I am the bottleneck of the business and | needed to bring in some more help. I need to find a place that could handle sensitive information I had access to fast technology was compatible with the systems I was using and could work the hours that I needed. Luckily solutions was 100% when I was looking for. They connected me with an amazing virtual assistant named Michelle who honestly I cannot see working without at this point. It’s an incredibly affordable rate and has
easily exceeded expectations.
If you’re a small business owner and you’re dealing with sales and leads and follow-ups this is the company for you. I cannot emphasize this they’re very nimble they get the job done it’s a great company!
January 26
Note: The rest of the following testimonials are sourced from our clients on Upwork.
Inbound Phone Support – USA
“Modern Way provides excellent representation. We were so impressed with their service that we added them as an oDesk payroll contractor.”
Feb 2
Support Expert, Client Support Group
“Modern Way has been a wonderful part of our Premium Support team, and we are terribly sorry to lose them. This was the second time we worked with Modern Way, and they consistently shine with professionalism, reliability, quick thinking, strong knowledge of our systems and procedures, and a genuine commitment to helping every caller get a resolution. They also looked for more responsibility, made helpful suggestions, and supported the team wherever possible. We will miss working with them and hope to collaborate again one day!”
January 8
Secret Shopper Calls – Get Paid Per Call
“Modern Way is a skilled professional service provider. Highly recommended.”
June 18
Consultant needed for virtual outbound call center
“Very proactive and smart company to work with.”
February 17
Head of Customer Support – USA
Excellent work!!
March 30
Secret Shopper Calls – Get Paid Per Call
“Modern Way is a skilled professional service provider. Highly recommended.”
June 18
Support Expert, Client Support Group
“Modern Way is a top-notch support service. They learned quickly, worked well independently, and collaborated effectively within the group. We were sad to see the contract end.”
April 4
Secret Shopper Calls – Get Paid Per Call
“Modern Way is a skilled professional service provider. Highly recommended.”
June 18
Training Manager
“Really great working with Modern Way. They are very responsive and have great attention to detail. Highly recommended.”
September 18
Quality Assurance Associate
“Modern Way delivered an extraordinary level of performance on our project. Their work was so outstanding that it warranted a promotion within our operations. Highly recommended.”
September 20
Appointment Setter for Outbound Calls
“Great find! Only ended the contract to continue with another service engagement through Modern Way.”
March 30
Inbound Phone Support – USA
“We ended this engagement with Modern Way only to transition them to a new team. Thanks for the valuable contribution, and we look forward to working together under the new contract.”
May 23
Real Estate Lead Management & Administrative Support
“As a busy real estate brokerage, staying on top of leads, client follow-ups, and paperwork can be overwhelming. Partnering with Modern Way has been one of the best decisions we’ve made. They handle our incoming inquiries promptly, schedule property viewings, and keep our CRM perfectly organized.
Because of Modern Way’s efficiency and professionalism, our team can focus on closing deals instead of getting buried in admin work. Their attention to detail and ability to adapt to our fast-paced industry has been a game-changer. Highly recommended to any real estate business looking to scale without the stress.”
April 5